Privacy Policy
Effective date: 22nd February 2026
1. Introduction
This Privacy Policy explains how www.dpiano.co.uk (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, you can contact us at:
Email: contact@dpiano.co.uk
2. What information we collect
Information you provide via the contact form
When you submit a message through out contact form, we may collect:
- Your name
- Your email address
- Any information you include in your message
This information is provided voluntarily by you.
Technical data
When you visit the website, certain certain information may be collected automatically by your browser or hosting provider, such as:
- IP address
- Browser type and version
- Pages visited
- Date and time of access
This data is used for security, performance monitoring, and basic website analytics.
3. How we use your information
We use personal data:
- To respond to enquiries submitted via the contact form
- To communicate with you regarding your enquiry
- To maintain the security and performance of the website
We do not use your information for marketing unless you have explicitly requested it.
4. Legal basis for processing
Under UK GDPR, our lawful basis for processing your personal data is:
- Legitimate interests – responding to enquiries and maintaining website security
- Consent – where you voluntarily submit information through the contact form
5. Data retention
We retain contact form submissions only for as long as necessary to deal with your enquiry and for reasonable record-keeping purposes. Technical logs may be retained for security and operational reasons in line with our hosting provider’s policies.
6. Sharing your information
We do not sell or rent your personal data.
Your information may be processed by:
- Our website hosting provider
- Email service providers used to receive contact form submissions
These providers process data only as necessary to provide their services.
7. Cookies
The website may use essential cookies required for basic functionality and security. We do not use cookies for advertising purposes.
If analytics tools are used (such as Google Analytics), these may set cookies to collect anonymised usage data. You can control or disable cookies through your browser settings.
8. Your data protection rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Request restriction of processing
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
To exercise any of these rights, please contact us at the email address above.
9. Data security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. These measures may include the use of secure hosting, HTTPS encryption, access controls, and up-to-date software.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we take appropriate steps to safeguard your information, we cannot guarantee absolute security. Any information you transmit to us via the website is sent at your own risk.
10. Third-party links
This website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.